Want a simple but powerful trouble ticket software solution - for free? Spiceworks provides an intuitive interface to manage trouble tickets, organize work, and assign tasks to your helpdesk team. Manage your help desk at the office or just about wherever you are with "Tickets Anywhere." Ensure that every trouble ticket is tracked and that each belongs to a single member of your IT department to avoid duplicating work. You also get countless network management tools to simplify Everything IT. Download Spiceworks Help Desk Software today - it's always free and even includes regular upgrades and support.
BridgeTrak help desk software gives you control over trouble tickets and call center issues. Available for Windows and Web, with modules for customer self-help, auto issue escalation and more. Scalable database options for growing companies. Features include queries, reports, customizable fields and windows, security, asset tracking, dropdown menus, etc. Free trial software and demos.
eTrackIT is an Issue Tracking System, which includes entry screens for adding, editing and tracking resolution processes of internal issues. eTrackIT has a powerful search engine making it easy to locate open issues fast and effortlessly and provides printable reports.