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| Trouble Tickets
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Solutions Listed
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Customer Expressions
i-Sight Trouble Ticket Software
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i-Sight trouble ticket software enables you to quickly and accurately respond to customer requests submitted through any channel. i-Sight is integrated software for complaint handling, help-desks, service requests fulfillment, work order tracking, compliance monitoring and other business processes that require case management. Easily record new cases, share information across the enterprise and use workflow functions to ensure that no cases fall through the cracks. Maintain complete case histories and monitor your performance using metrics such as average time to close cases, case volumes by location or individuals, root cause analysis, and more.
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News
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Product
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Free Demo
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Resources
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SkyeyTech
BUGtrack: Bug Tracking & Project Management Software
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BUGtrack is a professional, reliable, secure and completely web-based issue-tracking and project management system. BUGtrack is fully customizable, has flexible workflow and supports role-based permissions. Open API features, import/export capabilities, spell-checker, rich text formatting, advanced XML/XSL reports (just to name a few). Mail Interface converts incoming email requests into trackable tickets. Project sharing allows to share your project with another company that has a separate BUGtrack account. BUGtrack can be integrated with CRMdesk - web-based help desk, customer service and online support software.
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Free Trial
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Presentations
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Whitepapers
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Kemma Software
BridgeTrak Suite
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BridgeTrak help desk software gives you control over trouble tickets and call center issues. Available for Windows and Web, with modules for customer self-help, auto issue escalation and more. Scalable database options for growing companies. Features include queries, reports, customizable fields and windows, security, asset tracking, dropdown menus, etc. Free trial software and demos.
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EITALL
eTrackIT
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eTrackIT is an Issue Tracking System, which includes entry screens for adding, editing and tracking resolution processes of internal issues. eTrackIT has a powerful search engine making it easy to locate open issues fast and effortlessly and provides printable reports.
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