WebSurveyor believes that online surveys will soon become as vital to businesses as email and the telephone. Surveys are used in a multitude of ways, such as marketing, training, customer support, human resources, market research and e-commerce. Without real-time data from key constituents on hand, organizations will not be able to make decisions about their business strategy, training programs, marketing efforts, or employee needs. Online surveys are essential to the ever-changing needs of today's decision-makers.