Based on an award-winning flexible architecture, Pivotal CRM delivers the industry's most complete CRM solution out of the box and the flexibility to conform to your way of doing business. Pivotal CRM delivers a custom fit that enables you to capitalize on your unique business processes and create the customer experience you desire—without compromise. From comprehensive out-of-the-box applications to the industry-leading Pivotal customization toolkit, Pivotal CRM puts the ability to cost-effectively adjust and innovate in the user’s hands. Pivotal not only gives companies the capability to be customer-centric market leaders, it also gives them the tools to remain at the forefront—today, tomorrow, and in the years ahead.