Global Support Software Corporation, formerly IssueTrak, Inc., was founded in 2001, although our roots date back to a company that has specialized in custom software development since 1992. We had written several issue-management systems over the years for our clients, which led to changing our focus to exclusively Help Desk, Customer Support, and Issue Tracking solutions in 2001.

Today, Global Support Software is a worldwide company that has expanded its technology to provide businesses with a way to improve their internal and external support while dramatically reducing costs. We offer affordable, easy to use, web-based help and service desk management solutions for organizations of any size.

Global Support Software has been recognized by some of the most respected international companies. These customers span 16 countries worldwide and over 20 major industry groups.

Some of our customers include Exxon Mobil, UPS, AT&T, Trader Publishing, EDS, AC Nielsen, Honeywell and Verizon.

Global Support Software located in Virginia Beach, Virginia has a seasoned management team, with expertise in Help and Service Desk technology, and significant experience with early stage, medium, and large technology companies.