Chordiant Software, Inc. is an enterprise software provider of solutions that automate operational business processes to meet the needs of service-driven organizations in Retail Banking, Card Services, Lending, Insurance and Telecommunications. Chordiant automates the end-to-end operational business processes that enable the business from the initial communications with customers through to the back-office systems, leveraging existing applications and processes to streamline your operations.
The emphasis on the automation of operational business processes is designed to address employee productivity; operating costs of end-to-end processing and work management; as well as customer effectiveness – each a key issue faced by companies in the service industries.
Chordiant Solutions include: Chordiant Enterprise Platform; Chordiant Contact Center; Chordiant Retail Channel, Chordiant Teller. Chordiant Decision Management and Chordiant Marketing. These customer-centric, process-driven applications help improve operational efficiencies and customer results.
Chordiant Services enable rapid and successful implementations, reducing the risk of deployment, increasing return on existing IT assets and lowering total cost of ownership.