This product determines the appropriate staff required to meet YOUR customer service goals wherever customers wait for service. It has been deployed in hundreds of banks, savings institutions, credit unions, and in the telephone order areas of several organizations in other industries. This product runs on PCs and compatibles and is unique for its graphic display that combines multiple elements to quickly convey staff needs, availability, and other tasks throughout each half-hour period of each day of the week. Connections to the bank's (or service bureau's) teller journal system assures that the program gets accurate, timely data, painlessly!
