Entity: Amcom Software, Inc.
Location: Minneapolis, MN
Established: 1984
Ownership: Private
Growth: Rapid
Product: Telecommunication software solutions for call centers
Service: Business, Government, Education and Healthcare
Mission: Innovate. Integrate. Automate. Support. 

Amcom is a leading provider of emergency notification systems, PC/Intelligent Workstation-based attendant console and database solutions, computer telephony integration (CTI), speech recognition, paging management, messaging, and web-enabled applications.
Amcom solutions unify existing telephone, paging and computer information systems to create a comprehensive call center solution that cuts operating costs and improves communications productivity. Amcom is headquartered in Minneapolis, MN. In addition to our development, customer support, implementation, training and corporate sales teams, we have a national network of sales representatives.

Amcom was founded in 1984 to provide telephony software applications that complement the telecommunications and information systems of our customers. We have a strong reputation for quality and innovation, and are considered a preeminent developer of PBX-integrated applications running on redundant servers and integrating to communications networks via the existing corporate network.

Amcom has experienced solid corporate growth and rapid market-share expansion through strategic acquisition, technological partnerships, and dialogue with our customers. We've continuously expanded our applications to address the needs of all types of organizations. This evolution has included the use of PCs, interfacing to local and wide-area paging systems, enhanced corporate directories and meet-me paging. More recently, we introduced speech recognition applications, event notification and call recording.

Customers value Amcom's non-proprietary solution as critical to fiscal and long-term success. Our industry-standard, open architecture software runs on Microsoft, Linux and Unix platforms to ensure compatibility, while the Oracle database provides fast, dynamic access to call processing information. Our significant ongoing R&D investments ensure a continuous stream of new products, enhancements and upgrades for our customer base.

Amcom products are installed coast to coast with a prestigious client base including Oracle Corporation, Stanford University Medical Center, Duke University, The U.S. Senate, Bloomingdale's, the United States Army, the Chicago Mercantile Exchange and many others.