Autotask(TM) Customers Adopt AutotaskExtend(TM) Technology at Rapid Pace
IT Service Providers Create More Than 400 New Integrations in First 60 Days of Availability to Improve Workflow and Customer Service

RENSSELAER, NY - September, 28, 2006 -- Autotask Corporation, a provider of web-based business management software for IT service providers, announced new innovations with its new integration technology called AutotaskExtend(TM). Within the first 60 days of launch to its customers, more than 400 different integrations with name brand applications, mainstream web-sites, proprietary systems and company Intranet's were created. Customer feedback indicates the integrations are improving workflow, saving time and allowing Autotask users to improve their customer service.

"AutotaskExtend is giving our customers the power to integrate Autotask with the other tools they need to run their businesses better," said Autotask CEO, Bob Godgart. "With these developments, the concept of Autotask becoming the center of the IT services eco-system is proving itself, and advancing the functionality of our core Autotask product beyond our imagination."

Many of the AutotaskExtend integrations involve the creation of Autotask LiveLinks(TM), which give the Autotask user a single-click process for automatically launching other web-sites and software applications, and automatically passing context-sensitive Autotask data to the integrated site.

For example, customers working within Autotask have easily installed their own menu-options to access their network monitoring software, placed a phone call with Skype(TM), and retrieved product pricing using CNET's ChannelOnline(TM). In addition, users have created LiveLinks to their own Intranets and home-grown applications -- all with the click of a button, saving valuable time and increasing staff's productivity.

In addition to the LiveLinks integrations, solution providers have also been using the APIs included in AutotaskExtend to access their Autotask data from other applications and web-sites, and to create short cuts for entering data into Autotask.

"We were surprised at how easy it was to create our own integrations within the software," said Jill Fariss, Vice President of Franchise Services, CM IT Solutions. "This additional functionality has added value to what the software could already do, and helped our staff to do its jobs more efficiently."

About AutotaskExtend

AutotaskExtend is a software integration platform with tools and APIs that allow IT service and solution providers to create extensions that link Autotask to other web-based applications and web sites, and access Autotask data from outside the application. AutotaskExtend is designed to provide Autotask's customer base of IT service providers with free tools and APIs to build extensions and applications off the Autotask IT services management software. It includes:

    *  The Autotask LiveLinks Designer, which allows users to build
       intelligent web connectors inside of Autotask.  Users can also share
       their LiveLinks on the AutotaskExtend Network for other users to
       install.

    *  The Autotask AutoForms Designer, which allows for the creation of
       intelligent-forms that can be placed on external web pages and
       automatically submit data directly into Autotask.

    *  The ExecuteCommand API, which provides access to Autotask pop-up
       windows and forms from third party applications and web sites.

    *  Add-Ticket E-Mail Service API, which allows for the automatic creation
       of Autotask service tickets from incoming e-mails.

    *  AutotaskExtend Network, the web-portal at www.autotaskextend.com that
       serves as a centralized resource for IT service and solution providers
       to share information, ideas, and even the integrations that they build
       with AutotaskExtend.

About Autotask Corporation
Autotask (www.autotask.com) is the leading provider of innovative, web-based business platform allowing IT solution providers to run their businesses more easily and more profitably. Accessible via any PC, at any time without any downloads, Autotask helps professionals intuitively manage the key operations for any service business and integrates seamlessly with MS Outlook, QuickBooks, and a number of Managed Services software applications. For more information on Autotask visit www.autotask.com.