Epicor(R) Wins Award for Best After Sales Support
Epicor Customer Support Organization Honored in ContactCenterWorld.com's 2006 Members' Choice Awards

IRVINE, CA - April 5, 2006 -- ContactCenterWorld.com, the leading global support organization for the contact center industry around the world, has named Epicor Software Corporation (Nasdaq: EPIC - News), a leading provider of enterprise business software solutions for the global midmarket, as winner of the award for Best After Sales Support in Americas in the fourth annual Members' Choice Awards.

Presented at the Contact Center Americas Conference during a special awards gala, the Members' Choice Awards are based purely on the quality of feedback from ContactCenterWorld.com's members and solution end-users. In the Best After Sales Support category, Epicor was evaluated by its customers on several criteria including knowledge and efficiency of the support staff, accessibility of support services, and the ability of staff to make decisions to serve the customer.

"With over 250 support representatives around the world, Epicor is truly a customer centric company. Epicor's support organization works closely with customers to empower them to take ownership of business issues and assist in finding creative solutions that enable them to achieve maximum benefits from their Epicor solutions," said Dan Whelan, senior vice president, worldwide support for Epicor Software. "It is an honor to be recognized by our customers and ContactCenterWorld.com for delivering world-class support to our customers."

Epicor provides live support in 20 languages through more than 15 Global Support Centers around the world. In addition, Epicor offers its customers several leading-edge support tools and systems. Customers can find information specifically for them at the online Epicor Support Center, EPICweb, which includes access to an online knowledgebase, listings and automated notifications of product downloads, and tools for submitting incidents to the Epicor support team. Views in EPICweb can be easily customized enabling users to see only the information that is important to them and to manage customer newsletters and other corporate communication subscriptions from one location.

About Epicor Software Corporation

Epicor is a global leader dedicated to providing integrated enterprise resource planning (ERP), customer relationship management (CRM) and supply chain management (SCM) software solutions to midmarket companies around the world. Founded in 1984, Epicor serves over 20,000 customers in more than 140 countries, providing solutions in over 30 languages. Epicor leverages innovative technologies like Web services in developing end-to-end, industry-specific solutions for manufacturing, distribution, enterprise service automation, retail and hospitality that enable companies to immediately drive efficiency throughout business operations and build competitive advantage. With the scalability and flexibility to support long-term growth, Epicor's solutions are complemented by a full range of services, providing a single point of accountability to promote rapid return on investment and low total cost of ownership. Epicor's worldwide headquarters are located in Irvine, California, with offices and affiliates around the world. For more information, visit the company's Web site at www.epicor.com.

Epicor is a registered trademark of Epicor Software Corporation. Other trademarks referenced are the property of their respective owners.