Cincom Selects Boston Software Systems' Boston WorkStation to Improve the Accuracy of Patient Registration and Insurance Claims Remittance Processes
Automates Communication Between Cincom's Intelligent Guided Registration (IGR) Solution and Any Health Information System to Ensure Compliance
BOSTON, MA - January 17, 2006 -- Boston Software Systems(TM), the leader in workflow automation technology to the healthcare market, today announced a partnership with Cincom Systems. Under the agreement, Cincom will use Boston Software Systems' technology, Boston WorkStation (BWS), with its Intelligent Guided Registration (IGR) solution to enhance real-time decision support for registrars, improve compliance to payer and regulatory rules, and reduce errors that cause insurance payment denials or delays.
Cincom's IGR runs alongside any healthcare provider's existing registration system, offering dynamic assistance to the registrar in selecting and ordering the correct insurance plan(s) within a health information system (HIS), such as MEDITECH or McKesson. Registrars are guided through a series of questions to be asked of the patient regarding insurance coverage. As information is entered, IGR offers real-time decision support ensuring adherence to specific rules attributed to different payers. Using IGR, registrars will not need to rely on multiple resources for all of the details and unique variations they regularly encounter, such as Medicare Secondary Payer or coordination of benefits questions.
As a universal integration tool, BWS provides integration between Cincom's IGR and an HIS. BWS detects where the cursor is on the screen and alerts the system to enable IGR when the registrar has moved into the insurance code fields in the registration process. BWS passes information from the registration screens to IGR, enabling it to present unique benefit information to the registrar.
"Boston WorkStation allows our IGR solution to interact with the existing registration system to virtually watch over the registrar's shoulder and monitor and manage how the registrar completes the insurance portion of the registration process. Boston WorkStation brings tremendous value to the IGR solution, allowing it to read, write and react to the insurance benefit detail required during registration," said Chris Woodhead, director of Cincom's Intelligent Business Applications group. "Working in collaboration with Boston Software Systems, Cincom healthcare solutions provide measurable advantages to providers."
"Cincom helps the world's leading organizations simplify complex business processes. Using Boston WorkStation in its IGR solution enables Cincom's customers to enhance an existing registration process and ensure compliance with payer rule changes and details," said Steve Cohen, executive vice president of Boston Software Systems.
"Reducing patient errors and improving claims management have become top priority for healthcare providers. Our partnership focuses on these priorities to enhance Cincom's business value and maximize the resources of a healthcare organization," added Cohen.
For nearly 40 years, Cincom's has worked with many healthcare organizations to simplify the management of their most complex business processes. Cincom specializes in the five areas of business where simplification brings the greatest value to managers who want to grow revenue, control costs, minimize risk and achieve rapid ROI better than their competitors. Cincom serves thousands of clients on six continents including TriHealth, BlueCross BlueShield, BJC Healthcare, Citibank, Companion Healthcare, Mayo Clinic, Northwestern Mutual and Penn State University. For more information about Cincom's products and services, contact Cincom at 1-800-2CINCOM (USA only), send an e-mail to email@example.com or visit the company's Web site at www.cincom.com. For information specific to Cincom's Intelligent Guided Registration solution, visit www.cincom.com/us/eng/solutions/marketing/healthcare/intelligent-guided- patient-registration
About Boston WorkStation
Boston WorkStation is a workflow automation and integration technology that provides an environment for on-demand process innovation and development. Boston WorkStation allows healthcare organizations to dynamically respond to changing business and compliance requirements by automating common tasks, creating complex processes, automating interaction with Web sites, or integrating new applications, systems and devices.
About Boston Software Systems
Boston Software Systems is the standard for workflow automation and system integration software, enabling healthcare organizations to streamline complex business processes and improve productivity. Hundreds of healthcare organizations worldwide respond to regulatory and business initiatives by using Boston WorkStation technology to automate and improve processes throughout their facilities. Boston Software Systems' customers include HCA- Midwest, Stanford Medical Center, Charleston Area Medical Center, Lutheran Health Network and Tenet Healthcare. Boston Software Systems partners with leading application and system vendors such as McKesson, Siemens, Quovadx, Orion International and WebMD. For more information, please visit the Company's Web site at www.bostonworkstation.com or call 866.653.5105.
Boston Software Systems
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