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Epicor(R) Receives 2005 CRM Excellence Award
Technology Marketing Corporation Honors Epicor Clientele(R) CRM.NET for Providing Quantifiable Results to Midmarket Companies
IRVINE, Calif.,-- June 30 -- Technology Marketing Corporation's (TMC®) Customer Interaction Solutions® magazine (www.cismag.com) announced today that is has named Epicor Software Corporation (Nasdaq: EPIC - News), a leading provider of integrated enterprise software solutions for midmarket companies, as a winner in its 2005 CRM Excellence Awards.
"Customer Interaction Solutions magazine implemented the CRM Excellence Awards six years ago as a way of commending the companies that have proven to be true CRM partners to their customers," said Nadji Tehrani, founder and chairman of TMC, publishers of Customer Interaction Solutions. "Epicor has demonstrated to the editors of Customer Interaction Solutions that their products and services have substantially improved the processes of their clients' businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset: their customers."
Epicor was chosen for its strength in delivering solutions that enable midmarket companies to manage the entire customer lifecycle, improve customer retention, shorten sales cycles and enhance overall business performance. For MEDEX Global Group (MEDEX), a leader in the travel assistance and international medical insurance marketplace, providing its customers with accurate real-time information is essential.
"Epicor Clientele enables us to quickly access the information we need to assist our travelers -- whether it be a medical emergency requiring a physician specialist and air evacuation from Malaysia, or a client asking for an update on a case," explained Colleen LoPresto, chief operating officer for MEDEX and the company's HIPAA (Health Insurance Portability and Accountability Act) compliance officer. "Furthermore, the ability to easily create HIPAA compliant reporting is an important customization for us, as we deal with sensitive personal health information daily."
Epicor and MEDEX are featured in a The CRM Excellence Awards feature article in the June issue of Customer Interaction Solutions magazine.
About Epicor Software Corporation
For 20 years, Epicor has been a recognized leader dedicated to providing integrated enterprise resource planning (ERP), customer relationship management (CRM) and supply chain management (SCM) software solutions to midmarket companies around the world. With the acquisition of Scala, Epicor is a global leader in the midmarket serving over 20,000 customers in over 140 countries. Epicor leverages innovative technologies like Web services in developing end-to-end, industry-specific solutions for manufacturing, distribution, services, and hospitality that enable companies to immediately drive efficiency throughout business operations and build competitive advantage. With the scalability and flexibility to support long-term growth, Epicor's solutions are complemented by a full range of services, providing a single point of accountability to promote rapid return on investment and low total cost of ownership. Epicor's worldwide headquarters are located in Irvine, California with offices and affiliates around the world. For more information, visit the company's Web site at www.epicor.com.
Epicor and Clientele are registered trademarks Epicor Software Corporation. Scala is a registered trademark of Scala Business Solutions NV, an Epicor subsidiary. All other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.
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