LOS ANGELES, January 10, 2005

Qualté, a leading provider of web-based customer support solutions, today announced that it has changed its corporate name to Hosted Support, Inc., and that effective immediately it will be doing business as HostedSupport.com.

Changing its corporate name allows HostedSupport.com to accurately and immediately identify itself as a provider of hosted customer support solutions. Additionally, HostedSupport.com will be able to closely align its corporate identity with its ezSupport and ezSupport Pro products for marketing and brand-building purposes.

A pioneer in the field of hosted customer support applications, HostedSupport.com allows businesses to automate their online customer support, improve customer satisfaction and reduce support costs with its ezSupport and ezSupport Pro products.

About HostedSupport.com:
Headquartered in Los Angeles, California, HostedSupport.com is a leading provider of web-based customer support solutions that allow companies to retain and support their customers. With HostedSupport.com’s ezSupport and ezSupport Pro products, companies provide faster, more accurate, customer responses, while simultaneously reducing the volume of emails and calls handled by support reps. ezSupport and ezSupport Pro are hosted applications, so there is no software to install or maintain. The products are sold on a month-to-month subscription basis, with a free 30-day trial period. More information about HostedSupport.com is available at www.HostedSupport.com/Press.

Contact:  Steve Hartert, phone 310.258.9797 x208, fax 310.258.9668, email press@hostedsupport.com.