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Help Desk - 39 Solutions Listed
Spiceworks
Help Desk Software
Want a simple but powerful help desk system - for free? Spiceworks provides an intuitive interface to manage tickets, organize work, and assign tasks to your helpdesk team. Manage your help desk at the office or just about wherever you are with "Tickets Anywhere." Ensure that every ticket is tracked and that each belongs to a single member of your IT department to avoid duplicating work. You also get countless network management tools to simplify Everything IT. Download Spiceworks Help Desk Software today - it's always free and even includes regular upgrades and support.
Additional links: Top 10 Ways a Help Desk Can Help You | IT Community - The Facebook of IT | Spiceworks Free Network Monitoring Software for Network Management | Free IT Training - Spiceworks IT Webinars, IT Videos and More
HostedSupport.com
ezSupport Pro - Hosted Customer Support Solutions
ezSupport Pro is a complete hosted solution for web customer support, including smart-respond email, searchable FAQs, online chat, ticket tracking, and more. ezSupport Pro provides faster customer responses and lowers the volume of emails/calls handled by support reps. ezSupport Pro is an easy to use hosted solution--there is no software to install, and it can be set up in minutes. ezSupport Pro is available as a monthly subscription for $79 per support rep seat, with no long term commitment required. A Free 30-Day Trial is available.
Additional links: Free 30 Day Trial
Solutional
Radical Business Suite
Working with Microsoft SQL Server, RADICAL provides the organisation with Business Intelligence functionality that has the ability to adopt and be moulded to the organisation¿s unique business processes. From a simple Help Desk through to sophisticated Workflow Systems, RADICAL can be tailored by the user to adhere to their key processes.
247NetSystems
247HelpDesk - ASP Help Desk Software
247NetSystems is an Application Service Provider (ASP) of Help Desk Software
HelpSTAR.com
HelpSTAR - Help Desk Software
Help Desk Software by the leading help desk solution provider, HelpSTAR.com
Consultants Help Desk
Consultants Help Desk
A complete help desk solution designed specifically for computer consultants. Includes knowledge base, request tracking, contact list with history, inventory, sales, billing. Everything you and your customers need.
Remedy
Remedy - Enterprise Help Desk Software Solutions
Provider of IT Service Management, Customer Service and Support, and Crisis Management Solutions. Manage your Help Desk, Asset Management, Change Management, Service Level Agreements, Quality Management, Web Self-Service and Crisis Response.
TrackStudio, Ltd
TrackStudio Enterprise - Issue, Bug & Defect Tracking System
TrackStudio is a hierarchical issue tracking, bug tracking, and defect tracking system, created specifically for software development companies.Support for hierarchical structures, project-specific customization and issue-level security allows users to customize nearly every aspects of the system with a few clicks of the mouse. Automatic and highly customizable email notification ensures that all team members are tied into the issue and change tracking process.
Hostedware Corporation
HostedHelpDesk.com - Web Help Desk Software & Online Call Center Solution
Web based Help Desk software and call center solutions. Friendly Internet help desk solution to manage your help desk database, track help desk requests, generate call center activity reports and build a knowledge base.
Internet Software Sciences
Web Center 4.0 - Web-based Support for Small Business & E-Commerce
Web-based help desk software includes case escalation, customer surveys, calendar/scheduling, file downloading, time tracking, and more.
Simply Amazing Software
HelpDesk Pro - Web-based Help Desk Software
the intuitive web-based software solution to assist organizations of any size manage their client support
HelpTrac
HelpTrac - Help Desk Software
Full featured help desk software solution with reporting & billing functionality
YellowFish Software, LLC
Revelation Helpdesk 3.0 - Web-based Help Desk Software
100% web based helpdesk, incident tracking, CRM and business management software.
Web Wonderland, Inc.
WonderDesk - Web-based Help Desk Software Solution
Web based help desk software. Track your online support calls with customer service software by WonderDesk.
PCAONLINE.com
PCA Online - Help Desk Software & CRM
PropWeb™ is the complete fully integrated Web based Helpdesk system of choice. This state-of-the-art system employs a case tracking methodology that makes call logging/call tracking and resolution lookup the best there is in the industry. The system was specifically designed for ease of use, speed and accuracy. PropWeb™’s online 24/7 Customer Self-Service web interface allows for flexible workflow and global access.
Applied Innovation Management
Call center help desk software and global CRM solutions - AIM
Web-based helpdesk software, IT tracking, and CRM software from the world leader in call center issue management solutions - Applied Innovation Management.
DapperDesk.com
Dapper Desk Online Help Desk
Feature rich help desk software. Unlimited CSRs and end users.
Microforge.net Limited
ENT Server (Desktop Edition)
Helps IT professionals audit the networks they mangae, ensure software legitimacy and provide better support to end users.
Expinion.net
Help Desk by Expinion.net
The web based support & knowledge bank solution, for customer service professionals. Representatives can save time, share info, and present a polished image, from their online browsers, $125.
VersaDev Pty Ltd
versaSRS has a number of features for customer support, asset management and issue tracking with reporting, knowledgebase, auto escalation and self-service capabilities. versaSRS combines the intuitive 'look and feel' of a desktop application with a simple and easy-to-use web interface. Full demo available.
 



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 Page last updated: January 24, 2017 07:53 EST
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