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 Related Customer Service & Support Solutions Categories »

Call Center Management (13)

Case Management (10)

Customer Service (30)

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  Featured Customer Service & Support Solutions
Network Monitoring
Looking for the best network monitoring software for your IT department? Want it for completely free? Spiceworks provides a comprehensive solution that allows you to create and view Windows event alerts, monitor MS Exchange server healthy, control network bandwidth, and manage network occurances. Spiceworks network monitoring software is completely free and includes frequent upgrades and support via online and phone. The Spiceworks network monitoring solution also includes tools to run a full-featured help desk, inventory your network, discover virtual servers, troubleshoot PCs, and more. In addition, you'll have complete access to an IT Community with more than 975,000 IT pros answering questions, sharing tips and best practices, and discussing Everything IT.
Additional links: Network Monitoring Takes Your IT Management From Good to Great | IT Community - The Facebook of IT | Spiceworks Free Network Monitoring Software for Network Management | Free IT Training - Spiceworks IT Webinars, IT Videos and More
SafeSoft Solutions
SafeSoft's Cloud Contact Center Software
SafeSoft's Cloud Contact center software helps small to medium-sized businesses increase their sales, marketing and customer service success through same-day deployed cloud contact centers that automate and optimize a company's inbound and outbound calling activities quickly, cost-effectively and easily.
Online CRM billing software
Administration123 is a leading online CRM billing solution provider that gives its clients a complete view of their customers - from the initial lead and interaction to payment and customer service. Administration123 works with companies that have demanding customer and billing management needs globally. With Administration123 clients have a powerful, easy-to-use solution to manage sales processes, customer service, marketing and partner programs.

 Related Customer Service & Support News »
Monday, October 17, 2005

Pegasystems Introduces New Frameworks for Human Resources, Technical Support and Procurement; Number of SmartBPM Frameworks Now Totals More Than 25

Pegasystems Inc. (Nasdaq: PEGA), the leading provider of smart business process management (BPM) software, today announced the release of several new solution frameworks for Human Resources, Support ....
Monday, July 25, 2005

Pervasive Integration Solutions Chosen By Epicor to Streamline Data Migration

Pervasive Software® Inc., a global value leader in data infrastructure software, today announced that Epicor Software Corporation, a leading provider of integrated enterprise software solutions for ....
Monday, July 25, 2005

Global Leader in Active Travel Chooses Epicor(R)

Backroads to Leverage Epicor Enterprise for Streamlined Accounting Processes, and Multi-company and Multicurrency Capabilities ....
Tuesday, July 19, 2005

Epicor Reports Second Quarter 2005 Earnings

Strongest Second Quarter Revenues in Company's History; Year-Over-Year License Revenue Growth of 55% With Year-Over-Year Organic License Revenue Growth of 24%; Raises Revenue and Earnings Outlook for ....
Monday, January 10, 2005

Qualté Changes Company Name to Hosted Support, Inc.

Qualté, a leading provider of web-based customer support solutions, today announced that it has changed its corporate name to Hosted Support, Inc., and that effective immediately it will be doing ....
Wednesday, November 03, 2004

QUALTÉ Secures Over $3 Million in Additional Funding

Qualté, a leading provider of web-based customer support solutions, today announced the successful completion of more than $3 million of additional funding. The financing, which included both ....

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