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 Related Customer Service & Support Solutions Categories »

Call Center Management (12)

Case Management (11)

Customer Service (33)

Healthcare Case Management (2)

Help Authoring Software (2)

Help Desk (68)

Issue Tracking Software (12)

Legal Case Management Software (5)

Live Chat Software (4)

Service Management (1)

Speech Recognition Software (2)

Trouble Tickets (4)

  Featured Customer Service & Support Solutions
ForeSoft
CRMdesk: Web-Based Help Desk Software
CRMdesk is a highly efficient cutting edge technology solution that will dramatically improve quality and reduce costs of Internet-based customer support. It combines powerful features with an elegant user interface, allowing seamless integration with customer's website. CRMdesk consists from two Web-based applications: Customer Desk and Support Desk. Email interface - an alternative to the main web-based interface - converts CRMdesk to a powerful support email tracking processor. CRMdesk may be integrated with BUGtrack - a professional web-based issue-tracking and project management system.
Additional links: Free Trial | Demo | Learn More
NetSuite
NetSuite Integrated Ecommerce Solution
NetSuite's Ecommerce software enables you to leverage the Web to grow your business faster and more cost effectively. NetSuite provides you one complete system to manage your entire ecommerce business better, including a dynamic, database-driven ecommerce web store, CRM, marketing campaign management, order fulfillment, inventory management, and accounting. Eliminate rework, increase productivity, and make faster, better decisions with one system. Sign up today for a free trial.
Additional links: FREE TRIAL | Online Demo | Ecommerce Showcase | Customer Success Stories | Awards
High 5 Software
Field Service Management Software Systems
SME (Service Management Enterprise) is a robust service management software solution that integrates a host of different functions including: Sales & Proposal Tracking, Customer Relationship Management (CRM), Install, Service, & Work Order Management, Customer Equipment & Maintenance Contract Records, Project Management, Serialized / Bar-coded Inventory Tracking, Multiple Warehouse Tracking, Scheduling & Dispatch, Help Desk, Document Management, Data Analysis, Progress / Recurring Invoicing, & more. Synchronize with QuickBooks and Outlook as well as web access for customers, technicians, & vendors. High 5 Software's service industry best practices will increase productivity & streamline your work order system. High 5 Software has been offering superior software solutions for companies who install, service, and maintain equipment for nearly 20 years. US & Canada. Free Demo!
Additional links: Request a Free Demo | View Product Details

 Related Customer Service & Support News »
 
Monday, October 19, 2009

NETSUITE CLOUD COMPUTING PLATFORM HELPS SAVE FRESH PRODUCE GROUP APPROXIMATELY $1 MILLION PER YEAR

NetSuite Enables On-Time Delivery of Quality Produce Across FPG's Global Enterprise; Net Profit Margin Increases 100 % ....
 
Tuesday, July 22, 2008

NETSUITE ISV PARTNERS LEVERAGE NETSUITE SAAS DEVELOPER PLATFORM TO ADDRESS ADVANCED MARKETING AUTOMATION AND CUSTOMER SERVICE NEEDS OF MID-MARKET COMPANIES

Suite Using NS-BOS to Provide Live Chat and Marketing ....
 
Monday, July 02, 2007

NetSuite Files Registration Statement for Initial Public Offering of Common Stock

NetSuite Inc., a vendor of on-demand, integrated business management application suites that provide ERP (Enterprise Resource Planning), CRM (Customer Relationship Management) and e-commerce ....
 
Monday, October 09, 2006

Excel Energy Technologies Implements Soffront CRM to Improve Customer Service

Soffront® Software Inc., www.soffront.com, a leading provider of CRM software, today announced that Excel Energy Technologies, Ltd. has implemented Soffront CRM as a hosted application to improve ....
 
Tuesday, January 10, 2006

Avocent Corporation Automates Help Desk Using Soffront CRM

Automatic Ticket Routing and Priority Notification Saves Time, Money, and Improves Customer ....
 
Monday, October 17, 2005

Soffront Adds Seminar and Events Module to its CRM (Customer Relationship Management) Suite

Soffront® Software Inc. www.soffront.com, a leading provider of enterprise and hosted CRM Software in the mid-market, today announced that it now offers a Seminar and Event Management module. This ....



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