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 Related Customer Service & Support Solutions Categories »

Call Center Management (12)

Case Management (11)

Customer Service (32)

Healthcare Case Management (2)

Help Authoring Software (2)

Help Desk (68)

Issue Tracking Software (11)

Legal Case Management Software (5)

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Service Management (1)

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Trouble Tickets (4)

  Featured Customer Service & Support Solutions
NetSuite
NetSuite web-based CRM / Sales Management
NetSuite is the only web-based CRM system to provide a true 360 degree view of your customer—from contact to contract to cash. With NetSuite, you have a powerful, easy-to-use solution to manage your sales processes, customer service, marketing activities and partner programs. NetSuite includes commission and incentive management capability to automate the entire commission process, enabling your sales force to focus on sales and giving your business a simple, accurate way to maintain and track commissions for your entire sales force. Commissions are visible to reps and their managers as KPIs on their Dashboard so they know exactly where they stand for actual and projected commissions.
Additional links: FREE TRIAL | Online Demo | Customer Success Stories | Awards
High 5 Software
Service Management Software Systems
SME (Service Management Enterprise) is a robust service management software solution that integrates a host of different functions including: Sales & Proposal Tracking, Customer Relationship Management (CRM), Install, Service, & Work Order Management, Customer Equipment & Maintenance Contract Records, Project Management, Serialized / Bar-coded Inventory Tracking, Multiple Warehouse Tracking, Scheduling & Dispatch, Help Desk, Document Management, Data Analysis, Progress / Recurring Invoicing, & more. Synchronize with QuickBooks and Outlook as well as web access for customers, technicians, & vendors. High 5 Software's service industry best practices will increase productivity & streamline your work order system. High 5 Software has been offering superior software solutions for companies who install, service, and maintain equipment for nearly 20 years. US & Canada. Free Demo!
Additional links: Request a Free Demo | View Product Details
3am Labs
RemotelyAnywhere 5.30.427 - Remote Access Solutions
RemotelyAnywhere is the tool for remote access and proactive system administration. Be the first to know about workstation issues ranging from attempted security breaches to unstable software installations. Rather than waiting for downtime, use RemotelyAnywhere to monitor your systems, get alerts and resolve issues remotely using the comprehensive remote-support toolkit; all without interrupting the user session. Easy to deploy via SSH or Telnet with the free RA Network Console. Or else access via browser or PDA. Free 30 day trial.

 Related Customer Service & Support News »
 
Monday, October 19, 2009

NETSUITE CLOUD COMPUTING PLATFORM HELPS SAVE FRESH PRODUCE GROUP APPROXIMATELY $1 MILLION PER YEAR

NetSuite Enables On-Time Delivery of Quality Produce Across FPG's Global Enterprise; Net Profit Margin Increases 100 % ....
 
Tuesday, July 22, 2008

NETSUITE ISV PARTNERS LEVERAGE NETSUITE SAAS DEVELOPER PLATFORM TO ADDRESS ADVANCED MARKETING AUTOMATION AND CUSTOMER SERVICE NEEDS OF MID-MARKET COMPANIES

Suite Using NS-BOS to Provide Live Chat and Marketing ....
 
Monday, July 02, 2007

NetSuite Files Registration Statement for Initial Public Offering of Common Stock

NetSuite Inc., a vendor of on-demand, integrated business management application suites that provide ERP (Enterprise Resource Planning), CRM (Customer Relationship Management) and e-commerce ....
 
Monday, October 09, 2006

Excel Energy Technologies Implements Soffront CRM to Improve Customer Service

Soffront® Software Inc., www.soffront.com, a leading provider of CRM software, today announced that Excel Energy Technologies, Ltd. has implemented Soffront CRM as a hosted application to improve ....
 
Tuesday, January 10, 2006

Avocent Corporation Automates Help Desk Using Soffront CRM

Automatic Ticket Routing and Priority Notification Saves Time, Money, and Improves Customer ....
 
Monday, October 17, 2005

Soffront Adds Seminar and Events Module to its CRM (Customer Relationship Management) Suite

Soffront® Software Inc. www.soffront.com, a leading provider of enterprise and hosted CRM Software in the mid-market, today announced that it now offers a Seminar and Event Management module. This ....



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