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Customer Service News - (32 News Listed)
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October 13, 2005

World’s Most Popular Remote Access Service Adds Advanced Pocket PC Functionality, Announces Pocket PC Advisory Board

3am Labs announced enhanced Pocket PC functionality and that it is gathering real-world usability feedback for future releases from its new Pocket PC Advisory Board.
 
September 27, 2005

Soffront Recognized for Its Excellent Customer Relationship Management (CRM) Solutions With the 2005 Entrepreneurial Company of the Year Award

Frost & Sullivan's recent analysis selected Soffront, Inc. as the recipient of the 2005 Entrepreneurial Company of the Year Award in the customer contact center CRM software field for its trailblazing efforts in providing affordable and end-to-end CRM solutions.
 
September 12, 2005

3am Labs Continues to Set World Wide Standards of Remote Access, Remote Support Excellence

Products and Partner Program Receive Top Honors from Editors Around the Globe
 
September 8, 2005

i-Sight Case Management Software Helps Find Housing for Families Displaced by Hurricane Katrina

A Canadian company is helping to find temporary housing for thousands of families in Louisiana whose lives were devastated by the fury of Hurricane Katrina.
 
August 4, 2005

America's Largest Watch Retailer Chooses i-Sight Customer Service Software to Improve Customer Communications

Customer Expressions announced today that Tourneau, America's largest watch retailer, has selected i-Sight Customer Service Software as part of a strategy to dramatically improve service for customers of its state-of-the-art repair centers. Soon, customers who take or mail a watch to one of Tourneau's expertly staffed service centers will be able to track the status of their repair orders every step of the way, using a secure, easy-to-use web portal. The i-Sight software will also automatically
 
June 30, 2005

i-Sight Customer Service Software Improves Patient Satisfaction at Renowned California Hospital

Customer Expressions , a leading provider of customer service software , case management software , and corrective action (CAPA) management solutions , today announced that Eisenhower Medical Center of Rancho Mirage, CA, has deployed i-Sight Customer Service and Patient Complaint Management Software as part of a strategy to improve patient satisfaction.
 
May 27, 2005

FinCEN Selects i-Sight Investigation Software to Assist Law Enforcement Agencies in the War against Terrorist Financing and Money Laundering

Customer Expressions announced today that it has signed a contract with the Financial Crimes Enforcement Network (FinCEN) to provide investigation software and services that will assist FinCEN in maximizing collaboration with law enforcement agencies and other partners in the regulatory and financial communities.
 
May 3, 2005

EPIPHANY RECEIVES 'POSITIVE' RATING IN LEADING RESEARCH FIRM'S CAMPAIGN MANAGEMENT MARKETSCOPE

Epiphany, Inc. (NASDAQ: EPNY), a leading provider of customer relationship management (CRM) solutions for consumer-oriented businesses, today announced that it received a 'Positive' rating in Gartner Inc.'s Campaign Management MarketScope, 1Q05¹ research note published in April, 2005.
 
May 2, 2005

Epiphany Extends Leadership in Intelligent Customer Iinteractions With Enhancements to E6 CRM Suite

New Advisor Client and Portal Integration Drive Real-Time Analytics and Business Intelligence into Existing Customer Systems
 
February 18, 2005

New White Paper Examines Use of IT Services Management Software to Streamline Service Provider Operations

White Paper Examines the Implementation of IT Services Management Software
 
January 10, 2005

Qualté Changes Company Name to Hosted Support, Inc.

Qualté, a leading provider of web-based customer support solutions, today announced that it has changed its corporate name to Hosted Support, Inc., and that effective immediately it will be doing business as HostedSupport.com.
 
November 3, 2004

QUALTÉ Secures Over $3 Million in Additional Funding

Qualté, a leading provider of web-based customer support solutions, today announced the successful completion of more than $3 million of additional funding. The financing, which included both institutional and private investors, was led by PMC Global, a Los Angeles based firm with investments in 40 high-tech companies throughout the world.
Showing Results 21-32 of 32 Total       Page 1 
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