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Customer Relationship Management (CRM) News - (76 News Listed)
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May 8, 2008

NETSUITE AND NETSUITE'S CRM SOFTWARE SELECTED BY ISM AS WINNERS OF SMB SOFTWARE AWARD

NetSuite Inc. (NYSE: N), a leading vendor of on-demand, integrated business management software suites, today announced that NetSuite CRM and NetSuite were selected by ISM Inc., Customer Relationship Management (CRM) and Contact Center strategic advisors, for its Top 15 CRM Small & Medium Business Software Award for 2008.
 
February 28, 2008

NETSUITE ANNOUNCES THE NETSUITE BUSINESS OPERATING SYSTEM

NetSuite Inc. (NYSE: N) , a leading vendor of on-demand, integrated business software suites that include Accounting / Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and Ecommerce software for small and midsized businesses and divisions of large companies, today announced NetSuite Business Operating System (NS-BOS), the first Software as a Service ( SaaS) application development platform for software developers, ISVs and VARs designed specifically to help them create
 
December 5, 2007

Leading Auto-Financing Company Improves Customer Support with i-Sight Call Tracking Software

Customer Expressions announced today that Credit Acceptance has implemented the i-Sight call tracking software and has reduced call resolution time and improved customer satisfaction. The world renowned call tracking software is designed to improve customer service, increase effectiveness of customer relations teams and drastically improve the customer support experience.
 
September 18, 2007

NETSUITE REPLACES SAP R/3 AT AKSA IN 7 MONTHS, RESULTING IN SIGNIFICANT SAVINGS

SuiteFlex Enables Application Verticalization to Meet Specific Textile Industry Needs
 
July 2, 2007

NetSuite Files Registration Statement for Initial Public Offering of Common Stock

NetSuite Inc., a vendor of on-demand, integrated business management application suites that provide ERP (Enterprise Resource Planning), CRM (Customer Relationship Management) and e-commerce functionality for small and medium-sized businesses and divisions of large businesses, today announced that it has filed a registration statement on Form S-1 with the U.S. Securities and Exchange Commission relating to the proposed initial public offering of its common stock.
 
July 2, 2007

i -Sight HC Complaints Database Meets Federal Guidelines while Driving Timely Resolutions at Rush University Medical Center

Customer Expressions announced today that Rush University Medical Center has implemented the i-Sight HC database to help manage patient complaints and to ensure compliance with Federal guidelines.
 
May 15, 2007

Soffront Software Receives 2007 CRM Excellence Award from Customer Interaction Solutions Magazine

Soffront® Software Inc., announced today that Technology Marketing Corporation (TMC)'s Customer Interaction Solutions® magazine has named Soffront CRM as a recipient of a 2007 CRM Excellence Award. Customer Interaction Solutions has been the premier publication in the CRM, call center, and teleservices industries since 1982.
 
December 11, 2006

Services Organizations Report Strong ROI With Epicor(R)

Epicor Software Corporation (Nasdaq: EPIC - News), a leading provider of enterprise business software solutions for the midmarket and divisions of the Global 1000, today announced results of an independent research report conducted by Service Performance Insight Research (SPI). The report was commissioned by Epicor to discern and quantify the benefits of implementing the Epicor for Service Enterprises solution, a system designed to optimize the processes of project-based professional and embedde
 
October 9, 2006

Excel Energy Technologies Implements Soffront CRM to Improve Customer Service

Soffront® Software Inc., www.soffront.com, a leading provider of CRM software, today announced that Excel Energy Technologies, Ltd. has implemented Soffront CRM as a hosted application to improve customer service and better track customer information. Excel provides a fully integrated enterprise system to manage and monitor key equipment such as HVAC, refrigeration, and lighting at hundreds of sites for national chain businesses.
 
October 2, 2006

NetSuite CEO Zach Nelson Named 2006 CRM Influential Leader by CRM Magazine

NetSuite, Inc., the leader in on-demand business software suites, today announced that NetSuite CEO, Zach Nelson, has been named by CRM Magazine as one of 2006's "Influential Leaders" in the CRM industry. Mr. Nelson is recognized for being a driving force behind CRM innovation, changing the CRM industry and spearheading NetSuite's success in the process. Other honorees include: Larry Ellison, CEO, Oracle; Greg Gianforte, CEO and founder, RightNow Technologies; and Brad Wilson, general manager, M
 
August 8, 2006

New England Controls Improves Service and Processes Using Soffront CRM

Soffront® Software Inc., www.soffront.com, a leading provider of CRM software, today announced that New England Controls has substantially improved their service and support processes and capabilities since deploying Soffront's popular CRM software in June of 2005. Soffront CRM is used by the SureService division of New England Controls, a supplier of distributed control systems to automate manufacturing processes.
 
July 6, 2006

SYSPRO Adds New Features, Functionalities to SYSPRO CRM Software

SYSPRO, a leading producer of enterprise software for SMB manufacturers and distributors, has announced the addition of hundreds of new features and functionalities to SYSPRO Customer Relationship Management software, an enterprise-class software system that enables a business to manage internal resources, customer, supplier and prospect relationships, marketing campaigns, sales opportunities as well as service contracts and incidents within a single CRM/SRM program. SYSPRO CRM 5.0, as with all
 
May 24, 2006

Soffront Software Receives Customer Interaction Solutions(R) Magazine's 'CRM Excellence' Award for 2006

Soffront CRM Singled out for Helping Clients Improve CRM
 
May 22, 2006

Epicor a Leading Performer in Order Management Evaluation by Independent Analyst Research Firm

Epicor Vantage Acknowledged for Strength in Delivering Strong Data and Infrastructure in Evaluation of Order Management Cycle
 
May 10, 2006

Epicor(R) Wins 2006 CRM Excellence Award

Technology Marketing Corporation Honors Epicor CRM for Providing Quantifiable Results to Midmarket Companies
 
May 9, 2006

Holophane Launches New Design and Sales Tools with TechniCon

TechniCon today announced the launch of the "Envision" system for Holophane, the industry leader in outdoor and industrial lighting products. Powered by TechniCon's CustomCommerce platform, the Envision system transforms the way lighting products are marketed on the Web.
 
May 3, 2006

Stonyfield Farm Selects i-Sight Case Management Software to Improve its Handling of Customer Feedback

Stonyfield Farm, celebrating its 24th year, is the world’s leading organic yogurt manufacturer, and produces all natural and organic yogurt, smoothies, cultured soy, frozen yogurt, ice cream and milk. The company advocates that healthy food can only come from a healthy planet. It was the nation’s first dairy processor to pay farmers not to treat cows with the synthetic bovine growth hormone rBGH. Stonyfield donates 10 percent of its profits to environmental causes; was America’s first manufactur
 
May 1, 2006

WORLDLINK INTEGRATION SELECTS SOFFRONT CRM TO IMPROVE PRODUCTIVITY

Soffront® Software Inc., a leader in mid-market CRM, today announced that Worldlink Integration Group, Inc. has selected on-demand Soffront CRM to improve productivity and data integration.
 
April 5, 2006

Epicor(R) Wins Award for Best After Sales Support

Epicor Customer Support Organization Honored in ContactCenterWorld.com's 2006 Members' Choice Awards
 
March 15, 2006

Soffront Announces Soffront Unlimited, a Hosted CRM Offering for the Enterprise - Includes All Soffront's Modules for One Low Monthly Fee

Soffront Unlimited Competes With Salesforce.com Unlimited, Providing Similar Enterprise Solution at Half the Cost
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