|
|
|
|
| Customer Relationship Management (CRM)
-
54
Solutions Listed
|
|
|
NetSuite
NetSuite CRM+: Award-Winning CRM Software
|
|
NetSuite's customer relationship management (CRM) software is a complete, front-office solution that manages all of your customer-focused activities—from contact to contract to cash. With NetSuite CRM+, you have a powerful, easy-to-use solution to manage your sales processes, customer service, marketing activities and partner programs. In addition, NetSuite CRM+ seamlessly ties together customer-facing CRM with accounting, ecommerce, warehousing and shipping to support your entire customer and sales process. As a result, your sales and customer service reps have the tools they needs to better serve leads and customers better, increase customer satisfaction, and boost retention rates and repeat business.
|
| Additional links:
FREE TRIAL
|
Online Demo
|
NetSuite CRM+ Feature List
|
Customer Success Stories
|
Awards
|
|
 |
|
VAI
VAI- S2K CRM Software
|
|
|
Improve your bottom line by strengthening customer loyalty with VAI’s Customer Relationship Management (CRM) solutions. VAI’s dynamic suite of applications use the latest IBM Power Systems technology to provide a detailed snapshot of your customer and prospect relationships and help you cost-effectively identify, acquire, develop and retain your most profitable customers. Give your sales, marketing and customer service professionals, from associate to executive level, tools to effectively manage prospects and customers.
|
| Additional links:
VAI- S2K CRM Software
|
|
|
|
Autotask
Customer Relationship Management. . . and more.
|
|
Having all of your customer data in one place -- where everybody on your team can access the information -- is the ONLY way to effectively manage your customers. Stand-alone CRM products like Salesforce.com, GoldMine, Microsoft CRM and others only go so far. Autotask is the only CRM solution that lets you integrate the customer data you collect during the selling and pre-contract stage, with all the data that's generated AFTER the sale as you service your customers. CRM, Project Management, Service Desk functions -- all running off the same database, and accessible to anyone on your team, no matter where they are. How is this possible? Autotask is a web-based solution with totally integrated modules that you can turn on and off at will. All you need is a PC connected to the internet and a standard web-browser. There's no big initial investment in software or hardware. No upgrades or patches to make as the product evolves. And a flexible licensing plan that lets you add and delete users with no penalty when your needs change. Autotask also includes built-in time-tracking and billing functions, and complete reporting. Autotask will work well for any professional services company, and has special features that make it an ideal solution for IT Service providers. Is Autotask right for you? Come to our site, complete our form and get a personalized demo over the web. Then try it for 30 days FREE using pre-loaded demo data, or add your own.
|
| Additional links:
Request More Information
|
Personalized Product Demo
|
|
|
|
Customer Expressions
i-Sight Case Management Software
|
|
|
i-Sight enables you to quickly and accurately respond to customer requests submitted through any channel. i-Sight is integrated case management software for complaint handling, call tracking, corrective and preventive action management (CAPA Management), work order tracking, compliance monitoring and other business processes that require case management. Easily record new cases, share information across the enterprise and use workflow functions to ensure that no cases fall through the cracks. Maintain complete case histories and monitor your performance using metrics such as average time to close cases, case volumes by location or individuals, root cause analysis, and more.
|
| Additional links:
News
|
Product
|
Free Demo
|
Resources
|
|
|
|
Administration123
Online CRM billing software
|
|
|
Administration123 is a leading online CRM billing solution provider that gives its clients a complete view of their customers - from the initial lead and interaction to payment and customer service. Administration123 works with companies that have demanding customer and billing management needs globally. With Administration123 clients have a powerful, easy-to-use solution to manage sales processes, customer service, marketing and partner programs.
|
|
|
|
ForeSoft
CRMdesk: Web-Based Help Desk Software
|
|
CRMdesk is a highly efficient cutting edge technology solution that will dramatically improve quality and reduce costs of Internet-based customer support. It combines powerful features with an elegant user interface, allowing seamless integration with customer's website. CRMdesk consists from two Web-based applications: Customer Desk and Support Desk. Email interface - an alternative to the main web-based interface - converts CRMdesk to a powerful support email tracking processor. CRMdesk may be integrated with BUGtrack - a professional web-based issue-tracking and project management system.
|
| Additional links:
Free Trial
|
Demo
|
Learn More
|
|
|
|
HostedSupport.com
ezSupport Pro - Hosted Customer Support Solutions
|
|
|
ezSupport Pro is a complete hosted solution for web customer support, including smart-respond email, searchable FAQs, online chat, ticket tracking, and more. ezSupport Pro provides faster customer responses and lowers the volume of emails/calls handled by support reps. ezSupport Pro is an easy to use hosted solution--there is no software to install, and it can be set up in minutes. ezSupport Pro is available as a monthly subscription for $79 per support rep seat, with no long term commitment required. A Free 30-Day Trial is available.
|
| Additional links:
Free 30 Day Trial
|
|
|
|
Solutional
Radical Business Suite
|
|
|
Working with Microsoft SQL Server, RADICAL provides the organisation with Business Intelligence functionality that has the ability to adopt and be moulded to the organisation¿s unique business processes.
From a simple Help Desk through to sophisticated Workflow Systems, RADICAL can be tailored by the user to adhere to their key processes.
|
|
|
Salesnet
Salesnet - Web-based Sales Force Automation
|
|
|
Salesnet delivers a best-of-breed, Web-based Sales Force Automation (SFA) solution that drives consistent sales processes across the entire organization to accelerate revenues, increase forecasting accuracy, and improve pipeline visibility. Salesnet is easy to use, quick to deploy, and delivers a rapid return on investment.
|
|
|
SalesLogix
SalesLogix
|
|
|
Award-winning SalesLogix is part of the Best Software family of business management products. SalesLogix is a sales-driven customer relationship management (CRM) solution with a history of being easy to use that stems from its ACT!™ heritage.
|
|
|
|
Onyx Software Corporation
Onyx Software Corporation
|
|
|
Today, market share and profitability are driven by customer satisfaction and loyalty. When competition is fierce and clients expect more than ever before, customer loyalty has never been more critical to earn. To add to the complexity, organizations are also faced with increasingly complicated multi-channel sales models where success is based on how smart you are at managing your commerce network.
Onyx delivers enterprise-strength Customer Relationship Management (CRM) solutions to help organizations successfully align sales, marketing and service strategies and processes around customers in order to deliver unique, consistent customer experiences at every touch point. Built on top of our highly flexible Internet architecture, Onyx Enterprise CRM empowers organizations to attract and retain satisfied customers for life.
Onyx Enterprise CRM has three core products:
Onyx Employee Portal
Onyx Partner Portal
Onyx Customer Portal
|
|
|
|
Atalvo Systems
Atalvo Systems - Web-based CRM Software
|
|
|
Microsoft CRM Solutions Provider. Microsoft CRM is designed for small to mid-sized businesses that maximize customer acquisition, retention and growth without expensive software installation, customization or hosting hassles.
|
|
|
Epiphany
E.piphany E.6: Next-Generation CRM
|
|
|
The Epiphany E.6 system is the most innovative suite of Smart CRM™ products available. This integrated, next-generation solution merges analytical and operational CRM capabilities to drive intelligent, effective, and personalized interactions with customers on any touch point.
|
|
|
Firstwave
Firstwave - Customer-First CRM
|
|
|
The Firstwave eCRM Suite offers a comprehensive and customizable collection of CRM applications, designed with you in mind. This 100% Web-based, full functioning CRM application enables you to make your marketing, sales and service organizations more efficient by streamlining processes and building solid relationships with your customers and prospects. With it, you can build knowledge-based marketing, sales and support teams with a secure and synchronized view of prospects, existing customers and business partners.
|
|
|
SalesJunction.com
SalesJunction.com
|
|
|
SalesJunction.com is a high powered, robust Web Based SFA & CRM system that is designed and priced to fit the needs of any size company.
This easy-to-use web based (no-software) system has a low price of only $15/user per month. As many as you need and no long-term commitment!
|
|
|
LEADtrack Software
LEADtrack Software
|
|
|
Lead Track CRM Software is a customer relationship management, sales automation software package designed for the corporate marketing or sales department. The focus of the Lead Track product goes well beyond contact management software. Lead Track is a customer relationship management (CRM) solution that addresses not only the sales automation needs of a company but also takes into consideration a company's lead tracking software requirements including field contact management needs.
|
|
|
|
|
|
