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| Customer Relationship Management (CRM)
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Solutions Listed
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Pivotal Corporation
Pivotal CRM Software: CRM on Your Terms
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Based on an award-winning flexible architecture, Pivotal CRM delivers the industry's most complete CRM solution out of the box and the flexibility to conform to your way of doing business. Pivotal CRM delivers a custom fit that enables you to capitalize on your unique business processes and create the customer experience you desire—without compromise. From comprehensive out-of-the-box applications to the industry-leading Pivotal customization toolkit, Pivotal CRM puts the ability to cost-effectively adjust and innovate in the user’s hands. Pivotal not only gives companies the capability to be customer-centric market leaders, it also gives them the tools to remain at the forefront—today, tomorrow, and in the years ahead.
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Request Info
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White Paper: 5 Principles for CRM Success
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NetSuite
NetSuite CRM+: Award-Winning CRM Software
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NetSuite's customer relationship management (CRM) software is a complete, front-office solution that manages all of your customer-focused activities—from contact to contract to cash. With NetSuite CRM+, you have a powerful, easy-to-use solution to manage your sales processes, customer service, marketing activities and partner programs. In addition, NetSuite CRM+ seamlessly ties together customer-facing CRM with accounting, ecommerce, warehousing and shipping to support your entire customer and sales process. As a result, your sales and customer service reps have the tools they needs to better serve leads and customers better, increase customer satisfaction, and boost retention rates and repeat business.
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FREE TRIAL
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Online Demo
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NetSuite CRM+ Feature List
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Customer Success Stories
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Awards
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Everest Software Inc.
Everest Software: The CRM Software Solution
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Everest CRM allows you to seamlessly integrate your CRM efforts with accounting, e-Commerce, inventory control, shipping/receiving, point of sale (POS) and more. With Everest CRM software you can monitor and respond to business activities, automate report distribution, automatically send and respond to emails and much more. Everest CRM will automate your delivery and response to critical information- streamlining business operations, increasing productivity and improving customer service. As a result, you will increase customer satisfaction and save valuable employee time and effort. Sign up today to receive a demo.
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Free Demo
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Basic Consultation
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CRM White Paper
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Contact Us
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AppShore
AppShore Professional Edition: Affordable Web-based CRM
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AppShore Professional Edition is a comprehensive yet easy-to-use customer relationship management solution built with the small business owner in mind. Starting at only $11 per-user / per-month, we believe we provide the most functional yet cost effective solution of its kind. Using Professional Edition you can capture leads from your web site, distribute them to sales people, and manage the sales process from beginning to end. Key functionality includes the concept of a Lead vs. Account, Contact, Opportunity and Activity management, built in HTML web mail for one-off as well as bulk email campaign management, document management, case management, dashboards, forecasts, and pipeline management. Premium Edition is now available which includes all the features of Professional Edition plus email campaign management and full customization. Premium Edition pricing starts at $19 per user per month.
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Free Trial
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Online Demo
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Soffront Software
Soffront CRM: The Mid-Market CRM Leader
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Soffront Software Inc. has the experience, technology and focus for mid market companies seeking a CRM software solution. A pioneer in the CRM market since 1992, Soffront offers end-to-end, fully integrated CRM solutions. With more than 500 CRM installations worldwide, Soffront’s installed base includes Fortune 500 companies, mid-sized businesses, federal agencies and local/state governments.
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FREE 30-day Trial
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Datasheets
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Autotask
Customer Relationship Management. . . and more.
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Having all of your customer data in one place -- where everybody on your team can access the information -- is the ONLY way to effectively manage your customers. Stand-alone CRM products like Salesforce.com, GoldMine, Microsoft CRM and others only go so far. Autotask is the only CRM solution that lets you integrate the customer data you collect during the selling and pre-contract stage, with all the data that's generated AFTER the sale as you service your customers. CRM, Project Management, Service Desk functions -- all running off the same database, and accessible to anyone on your team, no matter where they are. How is this possible? Autotask is a web-based solution with totally integrated modules that you can turn on and off at will. All you need is a PC connected to the internet and a standard web-browser. There's no big initial investment in software or hardware. No upgrades or patches to make as the product evolves. And a flexible licensing plan that lets you add and delete users with no penalty when your needs change. Autotask also includes built-in time-tracking and billing functions, and complete reporting. Autotask will work well for any professional services company, and has special features that make it an ideal solution for IT Service providers. Is Autotask right for you? Come to our site, complete our form and get a personalized demo over the web. Then try it for 30 days FREE using pre-loaded demo data, or add your own.
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Request More Information
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Personalized Product Demo
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Business Microvar
Microsoft CRM - Microsoft Business Solutions
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Microsoft CRM offers powerful Customer Relationship Management functionality from the start. Microsoft CRM is designed to increase sales success, deliver consistent, efficient customer service and share information easily. You will see a lower total cost of ownership because the application is easy to customize, integrate and maintain efficiently and affordably. In addition, because of Microsoft CRM’s intuitive user interface and the ability to access it via Microsoft Outlook, Sales and Customer Service reps will find CRM incredibly easy to use.
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Downloads
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Events
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Demo
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Client Videos
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Airframe Business Software
Airframe CRM Express Application
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Airframe CRM Express is a 100% web-hosted, on-demand application for managing your Customer Service, Sales and Marketing departments. It's guaranteed to help your company plan pricing, campaigns and promotions; assign territories and quotas; manage multi-level forecasts; generate and manage leads; convert leads into full-featured opportunities; negotiate quotes; process orders and deliver multi-tiered customer service. Self-service for your customers is available, giving them 24x7 access to published knowledgebase articles, and enabling them to file and follow up on service requests on the web. Airframe CRM Express is the most powerful CRM application in its price range. It requires zero setup and is quick and easy to learn and use. With minutes of effort, you can configure it to suit your users' preferences and your company's processes and workflow. And you can add or remove users at any time, with no subscription term commitment. Take a guided tour or try it live on the web, today.
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Take a Tour
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Try it Live
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About Us
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Cincom
Cincom Synchrony Customer Relationship Management
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Today's customers are more sophisticated and demanding than ever. The secret to winning and keeping them is to exceed their already elevated expectations. The Synchrony customer experience management solution from Cincom helps businesses deliver outstanding service that far exceeds customer expectations across all channels.
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Customer Expressions
i-Sight Case Management Software
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i-Sight enables you to quickly and accurately respond to customer requests submitted through any channel. i-Sight is integrated case management software for complaint handling, call tracking, corrective and preventive action management (CAPA Management), work order tracking, compliance monitoring and other business processes that require case management. Easily record new cases, share information across the enterprise and use workflow functions to ensure that no cases fall through the cracks. Maintain complete case histories and monitor your performance using metrics such as average time to close cases, case volumes by location or individuals, root cause analysis, and more.
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News
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Product
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Free Demo
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Resources
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ForeSoft
CRMdesk: Web-Based Help Desk Software
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CRMdesk is a highly efficient cutting edge technology solution that will dramatically improve quality and reduce costs of Internet-based customer support. It combines powerful features with an elegant user interface, allowing seamless integration with customer's website. CRMdesk consists from two Web-based applications: Customer Desk and Support Desk. Email interface - an alternative to the main web-based interface - converts CRMdesk to a powerful support email tracking processor. CRMdesk may be integrated with BUGtrack - a professional web-based issue-tracking and project management system.
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Free Trial
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Demo
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Learn More
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HostedSupport.com
ezSupport Pro - Hosted Customer Support Solutions
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ezSupport Pro is a complete hosted solution for web customer support, including smart-respond email, searchable FAQs, online chat, ticket tracking, and more. ezSupport Pro provides faster customer responses and lowers the volume of emails/calls handled by support reps. ezSupport Pro is an easy to use hosted solution--there is no software to install, and it can be set up in minutes. ezSupport Pro is available as a monthly subscription for $79 per support rep seat, with no long term commitment required. A Free 30-Day Trial is available.
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Free 30 Day Trial
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Solutional
Radical Business Suite
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Working with Microsoft SQL Server, RADICAL provides the organisation with Business Intelligence functionality that has the ability to adopt and be moulded to the organisation¿s unique business processes.
From a simple Help Desk through to sophisticated Workflow Systems, RADICAL can be tailored by the user to adhere to their key processes.
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Salesnet
Salesnet - Web-based Sales Force Automation
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Salesnet delivers a best-of-breed, Web-based Sales Force Automation (SFA) solution that drives consistent sales processes across the entire organization to accelerate revenues, increase forecasting accuracy, and improve pipeline visibility. Salesnet is easy to use, quick to deploy, and delivers a rapid return on investment.
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SalesLogix
SalesLogix
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Award-winning SalesLogix is part of the Best Software family of business management products. SalesLogix is a sales-driven customer relationship management (CRM) solution with a history of being easy to use that stems from its ACT!™ heritage.
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Onyx Software Corporation
Onyx Software Corporation
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Today, market share and profitability are driven by customer satisfaction and loyalty. When competition is fierce and clients expect more than ever before, customer loyalty has never been more critical to earn. To add to the complexity, organizations are also faced with increasingly complicated multi-channel sales models where success is based on how smart you are at managing your commerce network.
Onyx delivers enterprise-strength Customer Relationship Management (CRM) solutions to help organizations successfully align sales, marketing and service strategies and processes around customers in order to deliver unique, consistent customer experiences at every touch point. Built on top of our highly flexible Internet architecture, Onyx Enterprise CRM empowers organizations to attract and retain satisfied customers for life.
Onyx Enterprise CRM has three core products:
Onyx Employee Portal
Onyx Partner Portal
Onyx Customer Portal
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Atalvo Systems
Atalvo Systems - Web-based CRM Software
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Microsoft CRM Solutions Provider. Microsoft CRM is designed for small to mid-sized businesses that maximize customer acquisition, retention and growth without expensive software installation, customization or hosting hassles.
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