The recent wave of consolidation in the ERP world has led to serious concerns for the customers.  The customers of leading application suites such as PeopleSoft, J. D. Edwards, and Siebel are uncertain about the future of their investments.  The increasing cost of maintenance & support is adding to their worries. Companies have traditionally spent about 25% on software license and 75% on implementing, maintaining, upgrading, and supporting enterprise applications.  The maintenance and support fees charged by the vendors have continued to escalate over the years.  Many customers are now questioning this spend as they look to invest in innovation as opposed to day-to-day operating costs of stable and mature applications.  However, finding a true support alternative with proven expertise has been a challenge.

netCustomer, a pioneer in supporting enterprise applications through a 24X7 global delivery model, provides a proven support and services alternative at significantly reduced costs.  For the past several years, companies such as PeopleSoft, J. D. Edwards, Oracle, Juniper Networks, CSC, and others have relied on netCustomer to support their global customers.  netCustomer now brings its proven support and services expertise directly to the customers.